PRIVACY POLICY

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Introduction


French for the Future is committed to respecting your privacy and protecting your personal information. French for the Future places great importance on the trust of the people with whom it has relations and is aware that this trust is maintained through transparency and the responsible handling of personal information that you agree to entrust to it.

This privacy policy applies to the French for the Future’s website and to the management of its programs, and it concerns the practices of information collection and use. By using the French for the Future website and registering in one or more of its programs, you consent to the practices described in this statement.

What personal information do we collect and for what purpose?

Personal information is any information that can be used to distinguish and identify or relate to a particular person.

Programs

French for the Future collects personal information through online forms from program participants to provide them with the requested service. Depending on the program, they may include:

  • Form of address
  • First and last name
  • Title/profession
  • Gender identity
  • Email address
  • Mailing address
  • Telephone number
  • Date of birth or age
  • School year
  • French program taken
  • Mother tongue and/or language of correspondence
  • Contact information for parents or guardians
  • CV
  • Proof of identity

For programs requiring personal attendance, including food service or accommodation, the personal information collected could include:

  • Allergies
  • Dietary restrictions
  • Emergency contact
  • Contact information for the family doctor
  • Health insurance card number
  • Other medical information

This information will be deleted one month after the event ends.

To ensure that its programs are inclusive and accessible to Canada’s diverse population, French for the Future collects the following information:

  • Member of a visible minority
  • First Nations, Métis, Inuit
  • Persons with disabilities
  • Person living in a rural area

This information is used purely for statistical purposes and is not in any way used for discriminatory purposes or in association with the individual. This information gives us an overview of our programs.

Store

If a purchase is made through our online store, the information required to send your order will be requested (last name, first name, address, email, telephone number). PayPal is the payment system we use. PayPal has its own privacy policy that you can read in French or in English. French for the Future does not receive your banking information.

Donations

If a donation is made through our online donation form, the information needed to process your donation will be requested (form of address, last name, first name, email, telephone number). We use iATS Payments as a payment system. You can read the security measures taken by iATS Payments to protect your banking information at the end of this page. French for the Future does not receive your banking information.

Other

On occasion, French for the Future could use your personal identifying information to inform you of other products or services offered by French for the Future or its partners. French for the Future could also contact you to ask your opinion about its current services and new potential services that could be offered.

Limitation

The collection of personal information is limited to information that we consider useful and necessary for implementing our programs. The personal information will not be used or disclosed for purposes other than those justifying its collection, except with the consent of the individual or by legal obligation. Personal information will only be retained for such time as is strictly necessary and will be destroyed in accordance with our Document Retention Policy. In general, the personal information of participants, clients or donors is deleted seven years after the date on which the individual ceased to be active. 

Minors

French for the Future offers programs and activities for minors. The transmission of information via our website must be done with prior consent and under the supervision of a parent or guardian. French for the Future establishes reasonable processes to identify minors and protect their information. We remind parents and guardians to maintain control over their children’s use of websites.

Links to other websites and advertisements

Our website may contain one or more links to third-party websites. The linked sites are not under the control of French for the Future, and French for the Future is not responsible for the content or policies of any linked site. French for the Future provides external links for information purposes only, and a link does not imply endorsement, sponsorship or affiliation with the site in question.

Log files and cookies

The French for the Future website uses log files and cookies to optimize and improve its functionality and the content of the website.

This is mainly the following information:

  • IP address
  • Operating system
  • Pages visited and queries
  • Login time and day

Using these files also allows us to compile statistics on the use of the website.

For more information, please read our Cookie Policy.

Security of your personal information

Personal information collected by French for the Future is stored in a secure environment. The people working for French for the Future are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • HTTPS security protocol
  • Access management – authorized person
  • Access management – person involved
  • Network monitoring software
  • IT backup
  • Digital certificate development
  • User ID/Password
  • Firewalls

Our servers are located in Canada for confidentiality reasons and to remain under Canadian jurisdiction. They are placed on an isolated network segment and connected to the Internet through a packet filter. The list of users who are authorized to connect to the technical infrastructure is controlled, access is limited based on business needs, and any connection must be authenticated and secured by digital certificates. System and application software is regularly updated. Application codes are managed by version management software to ensure any changes are traceable.

We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations that will ensure the confidentiality of your transactions. However, because no mechanism provides maximum security, there is always a risk when using the Internet to send personal information.

Sharing of personal information

French for the Future does not sell or lease its lists of clients or participants or their personal information to third parties.

French for the Future may be required to share your information with third parties in the following cases:

  • If required by law
  • If required for any court proceedings
  • To prove or protect its legal rights

Right of access and accuracy

Personal information will be kept as complete, accurate and up-to-date as possible.
French for the Future commits to recognize a right of access and rectification to those concerned who wish to consult, modify or even delete information concerning them.

This right will be exercised at:

Address: 904-170 Laurier Avenue W, Ottawa, ON K1P 5V5
Email: info@francais-avenir.org
Telephone: 613-233-1616
Website: https://www.french-future.org/

Contact us


If you have questions about French for the Future’s privacy policy or about how we use your personal information, contact us by one of the following means:

  • By email: direction@francais-avenir.org
  • By telephone: 613-233-1616 ext. 306
  • By mail: French for the Future, 904-170 Laurier Avenue W, Ottawa, ON K1P 5V5